Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Museum of Australian Photography Website located at https://maph.org.au (the “Website”), and the Museum Shop Website located at https://shop.maph.org.au (the “Online Store Website”).

If you wish to purchase from the MAPh Shop Website you must be of legal age. If you are under the age of 18, please ensure you have the permission of a parent or guardian before proceeding to checkout.

All personal information provided to us must be correct and truthful at the time of purchase. Any attempts of fraud will be detected and passed on to the appropriate authorities.

Please ensure you enter the correct delivery address. MAPh will not be held responsible for any incorrect delivery addresses given or any parcels returned to us because of incorrect delivery instructions or failure to collect items from Australia Post if notified. Such items will incur new delivery charges before being dispatched again.

All items in our store are to be purchased for private use only. The MAPh Shop has the right to decline orders that we suspect may be for resale purposes.

We reserve the right to modify or terminate our Terms of Use in the future, for any reason, and without notice, without liability to you or any other user or any third party. Please review these Terms of Use from time to time so that you will be appraised of any changes.

Should you have any queries please contact the MAPh Shop via phone:  03 8544 0500 OR email: maph@monash.vic.gov.au


Orders and Product Availability

All orders will be processed within 3 business days (excluding public holidays) of the order being entered into our system. Express Post orders will be given priority. Please allow an additional 10 business days from this date for your order to arrive. During busy retail periods (like Christmas) delays may occur. Please see below for more information.

Should your item/s not be available for any reason, you will be contacted immediately by one of our team members.

Should you be looking for a product you have seen in our store that is not listed online, please contact us for further assistance. 


Gift Vouchers

MAPh Shop gift vouchers can only be used in-store and online at https://shop.maph.org.au 
Gift vouchers cannot be redeemed for MAPh related workshops, programs, functions, auctions or memberships.

A vouchers should be treated like cash. Defaced, altered, lost or stolen gift vouchers will not be replaced, refunded or redeemed. Gift vouchers cannot be used to purchase other gift vouchers.
Gift vouchers are valid for 3 years from the purchase date. Gift vouchers are non-refundable, non transferable and cannot be redeemed for cash. Gift vouchers will be void and cannot be redeemed after the expiry date (3 years expiry from the date purchased). Any unused balance on expiry will not be refunded or credited. No cash nor credit will not be given on any unused balance. Gift vouchers cannot be reloaded. 

Where a refund is required for a purchase made with a gift voucher, a new gift voucher will be issued to the refund value.

Upon purchasing a gift voucher online, you will be emailed a printable version of your gift voucher including the gift voucher code. If you would like a physical gift voucher posted to you, please leave a message at the cart when checking out.

We reserve the right to change these terms and conditions of use at any time.


MAPh Membership Terms and Conditions

Terms and conditions are subject to change at the discretion of MAPh, without notice.

Membership may be terminated if a member missuses or fails to meet the terms or conditions of their membership.

MAPh Membership is valid from the date of purchase (or date of voucher activation for gift memberships) until the expiry date printed on your membership card.

MAPh Memberships are non-refundable and non-transferable. Only the named persons listed on the membership card can use it.

The primary member of the MAPh membership is responsible for ensuring all cardholder details up to date.

The expiry date of a membership subscription cannot be suspended or extended past the expiry date stipulated on the membership card.

Presentation of card or valid identification is needed when accessing membership benefits, including discounts.

Changes to your membership category or names of additional cardholders can only be made at the time of joining or renewing

MAPh reserves the right to modify or cancel Members exclusive programs or events as required and at its discretion.

MAPh collects and manages your personal information in accordance with the principles of privacy law. The information provided by you will only be used for MAPh Membership purposes, such as the administration of your membership, to notify you of upcoming membership programs and events, and in the planning, research and marketing of the membership program. MAPh will not disclose, sell, distribute, share or otherwise pass on your personal information to any third party.Should you choose not to provide your personal details upon joining, we will not be able to administer your membership or provide you with membership benefits.


Pricing and Currency

All pricing is in Australian dollars and includes GST. All prices are subject to change without notice and all items remain property of the MAPh until paid for in full.


We accept VISA and Mastercard. Should you have any questions regarding payment methods please contact us at maph@monash.vic.gov.au

The MAPh Shop does not store any of your credit card information when you make a purchase. Our secure, encrypted payment gateway is provided by Payments to You so you can be sure your personal details are protected. For security purposes please do not send cash to pay for your order. Also, please do not include your credit card number in any email communication.

Linked Content

Sites displayed in search results or linked to by MAPh Shop are edited and controlled by unrelated parties. We may produce search results, automatically generated content and/or links to sites that some people find objectionable, inappropriate, or offensive.

We cannot guarantee that a search or review of MAPh Shop will not locate unintended or objectionable content and assume no responsibility for the content of any site included in any search results or automatically generated content or content otherwise listed in or linked to by Museum Store.

On-Site Use Only

You may not take content from MAPh Shop and reformat and display them, or mirror MAPh Shop on another web site. You may not send automated queries of any sort or "meta-search" MAPh Shop.